What We Do
One IT Services & Solutions provide IT support by means of offering pre-arranged support visits as well as help desk support. Bespoke support arrangements can be agreed with individual schools, businesses and charities.
We pride ourselves on our ability to relate to customers regarding their needs and wants, management style and IT ability and knowledge.
Located in Stockton-on-Tees we realise that to prosper we must be flexible, fast acting and responsive. Our aim is to please customers by providing them with what they want when they want it.
These elements will differentiate us from our competitors and contribute towards our continued growth and a sustainable competitive edge. The support offered is a one-stop-shop ICT support service. We listen to customer requirements and adapt and change where necessary.
Learning is at the centre of everything One IT Services & Solutions do for schools, providing a stable, reliable ICT provision so teachers can teach. We are a customer-focused business with the emphasis on service and support.
The service has been designed to support schools with essential, proactive and flexible ICT support to assist them with their core business of teaching, learning and administration.
We provide IT Support to schools in respect of broadband, network infrastructure, servers, hardware and software. This includes consultancy, design, implementation and maintenance of new and existing systems taking into account best value. The core purpose of this is to assist the delivery of the schools ICT strategy by ensuring the development and delivery of quality ICT services.
These services are delivered through in house teams and through contracts with strategic partners.
One IT work with small businesses in the local area providing up to date solutions for each individual businesses they support. This involves reviewing the current IT infrastructure including networks, hardware and software in order to achieve an understanding of the requirements.
We will assess existing technology and data and make recommendations to satisfy the stated business needs.
One IT provides IT support to various local charities free of charge, this includes advice on broadband, networks, hardware and software and the setting up of Office 365 for email and sharepoint for storage.