One place for all your IT requirements…
Welcome to One IT Services and Solutions! We aim to help schools streamline and consolidate all their IT services into one place to help them achieve outcomes and be successful through their use of technology in their everyday working lives.
Here at One IT, we pride ourselves on our excellent customer service and take a friendly yet professional approach to everything we do. One IT’s dedicated education team have over 20 years experience and we believe that healthy working relationships are key to maintaining and improving the quality of our services. We always aim to get to know our customers and provide a familiar voice at the end of the phone whenever they contact us for support, whether that’s for a general IT query, to book some training, or get help with their school MIS!
We will provide custom and bespoke solutions to fit your IT hardware and connectivity needs, MIS training and support which is simple to use, easy to implement and budget friendly. Our accredited services are used by over 100,000 pupils, staff members and parents / guardians in schools across the UK.
To discuss your requirement with a dedicated member of our team, and find out what advice we can provide and problems we can fix across our range of expertise, please give us a call on 01642 635570 or scroll down for more information on all that we do.
Why Choose One IT?
Friendly Support Team
Our experienced team are from a variety of professional backgrounds. We’re just a phone call or email away whenever you need support.
Bespoke SLAs
We know that not everyone is the same, and this is also true of your IT needs. Your SLA (Service Level Agreement) will be discussed and agreed so that it suits you.
Fast Response
We aim to close most tickets the day they’re opened. If they can’t be closed on the same day, we’ll keep you updated via our online helpdesk system.
Experienced Engineers
We have a team of experienced engineers who work both on our helpdesk and on-site to support you with the implementation and use of your IT systems.
We're Accredited
We have accreditations in a multitude of applications and services, meaning our team can provide expert support and advice.
Competitive Pricing
We’re a not-for-profit organisation, so everything you pay is put back into improving and developing our services.
Our Services
News & Updates
Exams Page Updated
We have updated our Exams page with the latest documentation. Any updates relevant to results day 2021 will be posted on this page. Click here to view our Exams page.
SIMS Upgrade (7.200)
Please be aware that from Monday 5th July 2021 we will be upgrading all SIMS systems to the latest version (7.200). This upgrade needs to be done for the pupil census in October, workforce census in November. If you would like to book in a certain date/time for your...
School Census Summer 2021
Our Census page has been updated to include the newest documentation and other information which will help you to complete your Summer census on Thursday 20th May 2021. Please contact our helpdesk on 01642 635570 or email helpdesk@oneitss.org.uk if you need any...
Testimonials
Having grown from one to more than 250 schools since 2004, we understand the power of word of mouth. It is a continual source of pride for us to receive positive comments from our customers and we never take feedback for granted. Here are just a few of our testimonies that we are elated to share:
We have worked with ONEIT for a number of years. They have provided outstanding service and support during all of this time, responding instantly to any issues or queries we have in relation to our computer systems including both hardware and software. Our dedicated technician is fantastic, being on site frequently to ensure everything is operating as it should, liaising with all staff members at school in a personable, professional and highly effective manner.
ONEIT also manage our website, ensuring any amendments and updates are made almost as soon as they are requested.
We find them a fantastic organisation to work with and fully endorse all that they do.
The SIMS support team always go the extra mile when it comes to school support. The knowledge and expertise they have available is phenomenal, this helps the school keep abreast of changes. A fantastic service.
I would like to take this opportunity to pass on our thanks to the SIMS team at OneIT who have worked very closely with us to further increase the use of assessment manager to produce termly progress reports for our children. They provide an excellent all round service which is much appreciated by all at Chandlers Ridge. Thank you.
We have had support from OneIT for years with everything, particularly website support. Their training, especially when the website provider changed was superb. The team cover every aspect. Then, when you are back to school and you forget it all (!) we have our saviours who are outstanding at helping via email. Whinstone’s website is top notch and up to date due to OneIT‘s help.
I have always received excellent service both through the help desk (including access to senior staff) and through in school technical support. We currently have a weekly timetabled visit which is sufficient to maintain the systems and deal with issues in a three form entry primary school with over one hundred computers. One IT SS provides a very personable team who make strong links with the school, getting to know the school systems, the staff and their needs well. This helps to ensure that all problems are rectified in a short time with as little down time as possible. As a Headteacher in a relatively small authority I am aware that these views and experiences are shared by my colleagues
Harewood Primary have worked extremely successfully with One IT Services and Solutions for over 12 years. Throughout that time the support we have received has been excellent; no request is too much trouble.