One place for all your IT requirements…


One IT Services & Solutions provide IT support by means of offering pre-arranged support visits as well as help desk support. Bespoke support arrangements can be agreed with individual schools, businesses and charities.

We pride ourselves on our ability to relate to customers regarding their needs and wants, management style and IT ability and knowledge.

Located in Stockton-on-Tees we realise that to prosper we must be flexible, fast acting and responsive. Our aim is to please customers by providing them with what they want when they want it.

These elements will differentiate us from our competitors and contribute towards our continued growth and a sustainable competitive edge. The support offered is a one-stop-shop ICT support service. We listen to customer requirements and adapt and change where necessary.

Our Services

News & Updates

Exams Page Updated

We have updated our Exams page with the latest documentation. Any updates relevant to results day 2021 will be posted on this page. Click here to view our Exams page.

SIMS Upgrade (7.200)

Please be aware that from Monday 5th July 2021 we will be upgrading all SIMS systems to the latest version (7.200). This upgrade needs to be done for the pupil census in October, workforce census in November. If you would like to book in a certain date/time for your...

School Census Summer 2021

Our Census page has been updated to include the newest documentation and other information which will help you to complete your Summer census on Thursday 20th May 2021. Please contact our helpdesk on 01642 635570 or email if you need any...

Ransomware Email (Virus)

Please be aware that a ransomware email is being circulated at the minute, which is targeting Schools and Colleges across the country. In response, we are endeavouring to put things in place to mitigate its circulation however please be cautious of any email you’re...

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We have worked with ONEIT for a number of years. They have provided outstanding service and support during all of this time, responding instantly to any issues or queries we have in relation to our computer systems including both hardware and software. Our dedicated technician is fantastic, being on site frequently to ensure everything is operating as it should, liaising with all staff members at school in a personable, professional and highly effective manner.
ONEIT also manage our website, ensuring any amendments and updates are made almost as soon as they are requested.
We find them a fantastic organisation to work with and fully endorse all that they do.

The SIMS support team always go the extra mile when it comes to school support. The knowledge and expertise they have available is phenomenal, this helps the school keep abreast of changes. A fantastic service.

I would like to take this opportunity to pass on our thanks to the SIMS team at OneIT who have worked very closely with us to further increase the use of assessment manager to produce termly progress reports for our children. They provide an excellent all round service which is much appreciated by all at Chandlers Ridge. Thank you.

We have had support from OneIT for years with everything, particularly website support. Their training, especially when the website provider changed was superb. The team cover every aspect. Then, when you are back to school and you forget it all (!) we have our saviours who are outstanding at helping via email. Whinstone’s website is top notch and up to date due to OneIT‘s help.

I have always received excellent service both through the help desk (including access to senior staff) and through in school technical support. We currently have a weekly timetabled visit which is sufficient to maintain the systems and deal with issues in a three form entry primary school with over one hundred computers. One IT SS provides a very personable team who make strong links with the school, getting to know the school systems, the staff and their needs well. This helps to ensure that all problems are rectified in a short time with as little down time as possible. As a Headteacher in a relatively small authority I am aware that these views and experiences are shared by my colleagues

Harewood Primary have worked extremely successfully with One IT Services and Solutions for over 12 years. Throughout that time the support we have received has been excellent; no request is too much trouble.